RETURN

Distance contract

The seller of the goods offered in this Internet store, SIA "Vivishop", on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Right of withdrawal

• The Buyer has the right to refuse a product purchased on the Internet within 14 calendar days from the moment of receiving the Product by sending a letter of refusal to the Seller. The Seller sends the cancellation letter form to the Buyer by e-mail at the Buyer's request. The cancellation form together with the product must be returned via omniva, by sending it to the omniva parcel office, Riga, Stabu 58, phone no. 27546363

• All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.

• The refund for the received product is made within 14 days, counting from the moment of receiving the product.

The buyer cannot exercise the right of withdrawal:

• According to the Regulation of the MK of the Republic of Latvia No. 207, paragraph 15.3, you cannot use the right of refusal for goods that are manufactured according to the consumer's instructions or are irreplaceable items, or goods by their nature cannot be returned, or are perishable or can be quickly used up. (we consider underpants, socks, tights as such goods);

• If the ordered goods are made directly for the Buyer according to an individual order.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by neglecting the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.

Data processing

By entering the necessary information, when placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.